Put AI to Work in Your Business
A hands-on workshop on Claude Code, Cowork, AI agents and automation — designed for small-business owners and operators, not engineers.
The Claude product ladder
Every tool in this workshop sits on one ladder. Pick the rung that matches the job — most small businesses live on the first two.
| Claude Chat | Claude Cowork | Claude Code | |
|---|---|---|---|
| Think of it as | An assistant who answers questions | An employee who completes tasks | A power builder — most customizable |
| Best for | Quick questions, brainstorming | Multi-step work, files, business productivity | Building custom tools, apps, automations |
| Who | Everyone | Owners & operators (no terminal) | Builders & technical teams |
Automate the busywork
Turn file chaos, data entry and repetitive admin into one-line instructions.
Build a tireless team
Stand up agents that run while you sleep and scale without new hires.
Sell it as a service
Use the AI Audit Framework to deliver paid AI engagements to clients.
What is Claude Code?
The agentic engine behind everything else in this workshop — and every surface it runs on.
An agentic AI tool that reads your files, edits them, runs commands and connects to the tools you already use. The same engine runs everywhere, so your settings, instructions and connections travel with you.
Fastest, most scriptable surface. Install once, then run inside any project folder.
curl -fsSL https://claude.ai/install.sh | bash
cd my-business-folder && claude
Install the VS Code or JetBrains extension for inline diffs and edits without leaving your editor.
Standalone app — visual diffs, parallel sessions, scheduled tasks and cloud sessions. The friendliest entry point for non-technical users.
claude.ai/code — zero local setup, ideal for long-running and parallel tasks from any device.
What you can actually do with it
Reports, reconciliation, renaming, follow-ups, release notes.
Describe an outcome; it builds the tool or fixes the problem.
Drive, Gmail, Slack, Jira, CRM — read & write across tools.
CLAUDE.md, skills, hooks; recurring tasks via Routines, Desktop or /loop.
Claude Cowork — practical productivity gains, no code
Claude Code's agentic power in an interface you can use if you can text a friend. This is the core of the SMB workshop.
The 6-step quickstart (do this live)
- Download Claude Desktop at
claude.com/download - Open the Cowork tab, point it at a messy folder, say “organize this”
- Install one role-relevant plugin from
claude.com/plugins - Build a skill: do a task once, then run
/skill-creator - Set a scheduled task:
/schedule→ daily morning briefing - Share it with someone on your team who needs it
The three power features
/skill-creator turns it into a repeatable /skill-name command. Fastest way to bottle a process so it runs the same way every time./review-contract)./call-summary skill pulls transcripts, extracts action items, builds a tracker and drafts follow-ups.High-value demos (pick one per audience)
2,200 desktop files sorted by category in minutes; screenshots bulk-renamed into logical folders.
Raw invoices → renamed, sorted by month, reconciliation spreadsheet with working formulas + tax breakdown.
One press release → Slack summary, Gmail draft, LinkedIn post, IG carousel, one-page FAQ PDF to Drive.
14 job descriptions + Q1 strategy doc + 47 partner emails + website copy — in 2 hours.
The agent-development ladder
When one assistant isn't enough — climb the ladder only as far as the job needs.
Subagents
Specialized helpers for focused jobs inside one session.
Agents in parallel
Several agents working at once in the background.
Agent teams
Coordinated roles handing work to each other.
Agent SDK
Programmatic agents embedded into your own product.
Workflows & automation
Plain-language recipes that work on any surface, plus the official decision table for where a recurring task should run.
“Run on a schedule” — the decision table
| Option | Where it runs | Best for |
|---|---|---|
| Routines | Anthropic-managed cloud | Runs even when your computer is off; API/GitHub triggers — strongest SMB fit |
| Desktop scheduled tasks | Your machine (desktop app) | Needs local files, tools or uncommitted changes |
| GitHub Actions | Your CI pipeline | Repo events / cron alongside workflow config |
/loop | Current CLI session | Quick polling while a session is open |
needs-review, comment on issues, post a summary to #eng-reviews.”The module arc
Common Workflows (recipe hub) → Skills & Slash Commands (build your own /command) → Hooks (deterministic guardrails) → Headless claude -p (CI/pipeline) → GitHub Actions (automate the repo) → Routines (always-on cloud).
Keep it running while you sleep
Two axes decide every deployment, and the WAT framework names what you're actually shipping.
Your machine (must stay on) vs. the cloud (Anthropic, Modal, Trigger.dev, VPS).
Full agentic loop (autonomous) vs. fixed script (same every time).
Interactive: the WAT framework
What are you actually deploying? Toggle the parts that apply.
The three deployment methods
/clear, 7-day duration vs. 3-day. Quirk: up to 30 min random jitter (interval kept, exact times not). WAT: W + A + T, your machine, session open.SMB case studies & ROI
Real businesses, quantified outcomes — your evidence base when selling the workshop.
Layer Agency
A reporting workflow that took 10 hours collapsed to 20 minutes with Supermetrics for Claude.
Zapier
Claude workflows spanning sales, support and ops — a strong adoption signal.
Headstart
A service firm that scaled throughput as an AI-native shop.
YC startups
Repeatable founder workflows for building with Claude Code.
The AI consulting method
Turn everything above into a paid client engagement with the AI Audit Framework — the “Murder Mystery” discovery method.
The 7 audit worksheets
- Engagement info — client, auditor, date, industry
- Map all tools — every platform, use case, department, user count
- Find knowledge sources — what feeds the RAG decision
- Document processes — input → output flows, frequency
- Identify owners — business, technical & budget owners
- Measure results — baseline vs. target KPIs
- Rollout plan — pilot → document → scale → optimize
The 4-phase rollout
| 1 · Pilot | 2 · Document | 3 · Scale | 4 · Optimize |
|---|---|---|---|
| Select pilot group, train core users, run 30–60 days, collect feedback | Analyze results, document wins & issues, refine, build playbooks | Train next cohort, deploy to department, monitor | Continuous improvement against the KPI tracker |
Knowledge check
Five questions. Pass at 4/5 to unlock your completion certificate.
Curriculum & resources
This site is built from Product Compass's curated 27-item AI Library.
27 catalogued items across 7 categories — the full curriculum source.
/paperclip/shared/AI Library/Drop new PDFs, notes or links to grow the library.
/paperclip/shared/Intake AI Library/GTM collateral for selling the $600 workshop.
/paperclip/shared/Sales Enablement/The client-facing 7-worksheet deliverable (Module 7).
Catalogue #27Attribution & lawful use: All third-party items are user-provided via lawful personal access. Workshop materials are Product Compass's own derivative work, crediting original authors and sources (Anthropic, Allie K. Miller, Nate Herk / AIS+, and others). For internal workshop use only.